FAQ

Shipping

 1-2 Business days excluding Holidays 

We use Ground  shipping 

 Processing Times

It normally takes 1-2 Business days to process your order 

Returns?

All sales are final we do not accept returns

Refunds

we only allow refunds if we are out of an item. all sales are final.

When Will I receive My Order?

We ship -Mon-Friday any orders places after 12pm Pacific will be shipped on the next business day . Please allow 1-2 days for processing your order . Once shipped you will receive and e-mail/text with your tracking number. Shipping times will vary and are out of our control, we are not liable for any shipping delays.

Order Marked as Delivered But Haven't Received it.

Check with USPS directly regarding any shipping issues. Sweet Red Panda is not responsible for stolen or missing orders once they have been delivered.

 

If you have any questions feel free to contact us